Shipping & Collection

This Shipping & Collection Policy explains how orders placed on Little Baby are processed and delivered. It forms part of, and should be read together with, our Terms & Conditions.

Order processing

Orders are generally processed within 1–2 business days of payment confirmation. Orders are fulfilled by our individual vendors, so dispatch times may vary by seller, product availability and delivery market. You will receive an order confirmation, and tracking details where available, once your order has been dispatched.

Delivery options & timeframes

• Standard delivery — typically 3–5 business days after dispatch.
• Express delivery — where offered by the vendor, with the option and cost shown at checkout.
• Click & Collect — available at selected partner points in Singapore, where indicated on the product or at checkout.
• Free delivery — on qualifying orders over RM150 (Malaysia) or S$150 (Singapore), unless otherwise stated.

All delivery timeframes are good-faith estimates only and are not guaranteed. They are measured from dispatch, exclude weekends and public holidays, and may be affected by courier capacity, remote or restricted locations, weather, customs and other factors outside our control.

Two markets, two currencies

Little Baby operates separate Malaysia and Singapore stores. Malaysia-store orders are priced and charged in Ringgit (MYR) and delivered within Malaysia; Singapore-store orders are priced in Singapore Dollars (SGD) and delivered within Singapore. Delivery options and times are set locally by each market's vendors.

Shipping fees, taxes & duties

Applicable shipping fees and taxes are calculated and shown at checkout before you pay. Where a product is sourced internationally by a vendor, any import duties, SST/GST or clearance charges that apply will be shown transparently at checkout or, where they cannot be determined in advance, may be payable by the recipient on delivery.

Delivery addresses & acceptance

It is your responsibility to provide a complete, accurate delivery address and contact details. We are not responsible for delays, non-delivery or loss arising from incorrect, incomplete or out-of-date information. If a parcel is returned to us as undeliverable, refused or unclaimed, re-delivery may incur additional charges. Risk in the goods passes to you on delivery to your nominated address or collection point, including where the delivery is accepted by any person present at that address.

Scheduled & "deliver near my due date" orders

Where you choose to schedule delivery for a future window or closer to an estimated due date, that selected timing replaces the standard timeframe and your order is dispatched in line with the schedule you set.

Delays, loss or damage in transit

Delivery is carried out by independent third-party couriers. While we and our vendors take care in packing and handover, to the maximum extent permitted by law we are not liable for delays, or for loss or damage occurring in transit, once goods have left the vendor's possession. If your order arrives damaged, or does not arrive, please contact us within 7 days of the expected delivery date via our Contact page so we can help pursue the matter with the courier and, where appropriate, arrange a remedy under our Returns & Refunds policy. Nothing in this policy limits any right you have that cannot be excluded under the consumer-protection laws applicable to you.

Events beyond our control

We are not responsible for any failure or delay in delivery caused by events beyond our reasonable control, including courier disruption, industrial action, natural events, public-health measures or government action.

Last updated: 20 June 2026.